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By law, you must ensure your Lift Emergency Telephones will operate during a power outage.

Owner’s corporations should contact their fire monitoring and lift service providers to ensure the following:

  • Fire and lift services should be registered on the NBN Co Limited (NBN) Fire and Lift Register to assist with the migration process
  • Correctly registered fire and lift services will not be disconnected until 1 July 2017.
  • Migration does not happen automatically. Even if the regular phone and internet services have already migrated to the NBN, this doesn’t mean that the lift or monitored fire alarm service has also been migrated.

Owner’s corporations should download the good practice guide to help understand their role.